Maya puts the tea down on the table next to Joan.
"My name's Maya," she says. She doesn't know what else to say. She notices her own voice is quavering.
Joan remains silent. Her eyes are wide, staring. 'They are the eyes of the hopeless,' Maya thinks, 'The broken-spirited. The utterly, utterly defeated.' She is shocked because she has no idea where these words have come from.
Suddenly, surprisingly, she thinks of her grandmother. Other words enter her head 'I have seen those eyes before.'
Maya shakes her head and squeezes Joan's arm.
"Neil," Joan says, "Neil. My Neil."